The Light Lads — Terms & Conditions

Operated by The Splash Lads

Last updated: 16 October 2026

These Terms & Conditions explain how our Christmas light installation service works, including bookings, payments, light rental, our Splash Season Guarantee and the FREE estate window-clean bonus.

Please read them before confirming your booking.

1. About Us

The Light Lads is a Christmas lighting service operated by Iliya Emami, trading as The Splash Lads, a sole trader based in Dublin, Ireland.

Phone: 089 610 1723

Email: iliya.e@ema-digital.com

2. Bookings & Pricing

Our Christmas lighting package costs €269 for qualifying standard homes.

The package includes:

• Rental of our Christmas lights.

• Professional installation of the agreed lighting arrangement.

• FREE Splash Season Guarantee.

• January takedown.

• Storage of our rented lights.

Larger houses, additional lighting or custom installations may cost more.

After you request a booking, we'll contact you on WhatsApp and ask for a photo of your home.

We'll confirm which parts of your home will be decorated and provide your exact quote before requesting payment.

Submitting an enquiry does not confirm a booking.

Your booking is confirmed once you've accepted the agreed quote and booking terms, we've accepted your booking, and your deposit has been received.

3. Payments

We take payment in two parts:

• 50% deposit to secure your booking.

• 50% remaining balance after your installation is completed.

For a qualifying €269 standard home, that's €134.50 upfront and €134.50 after installation.

Custom installations are priced individually.

Payments can be made through SumUp or another agreed payment method.

Any additional charges must be discussed and agreed upon before extra work takes place.

4. Renting & Owning the Lights

Our standard package includes rental of the Christmas lights, not their purchase.

The lights remain the property of The Splash Lads.

We'll take them down in January and store them ourselves.

If you'd prefer to own the lights, just let us know. We can arrange for you to purchase them separately at an agreed price.

Any separate purchase, including which equipment is included, will be confirmed before payment.

5. Installation & Electrical Supply

We'll agree on the areas of your home to be decorated before installation.

An outdoor socket isn't always necessary. We may be able to use an indoor socket where a suitable, safe cable-routing solution is available.

We'll check the electrical setup before installation and won't proceed with an unsafe arrangement.

Installation dates may change due to severe weather, unsafe working conditions or unsuitable access.

If this happens, we'll contact you to arrange another suitable date.

6. FREE Splash Season Guarantee

Our FREE Splash Season Guarantee covers your Christmas lights from the day they're installed until we remove them in January.

What We'll Fix for FREE

• Storm or wind damage: If a cable or light comes loose or falls down because of severe weather, we'll come back and securely reattach it.

• Lights stop working: If your lights suddenly stop working, we'll investigate and fix the problem.

• Broken LED sections: If a continuous section of 10 cm or more of the small LEDs stops working, we'll repair or replace the affected section.

What's Not Covered

• Damage caused by people or objects handled or moved by people.

• Damage caused by someone interfering with, relocating or modifying the installed lights.

These exclusions do not affect remedies required under consumer law.

How to Request a Repair

Contact us on WhatsApp at 089 610 1723 and explain the problem.

We may ask for a photo so we can assess the issue.

We'll arrange covered repairs at no additional charge within a reasonable time, subject to safe weather and suitable access.

If equipment is unsafe, please stop using it where safe to do so and contact us rather than attempting a repair yourself.

Keeping Your Lights Up All Year

If you've purchased your lights and would like to keep them installed year-round, we can offer a separate maintenance service for an additional agreed fee.

Our Splash Season Guarantee does not replace or limit your statutory consumer rights.

7. January Takedown & Storage

We'll arrange to remove our rented lights in January and store them.

We'll contact you about suitable access and removal arrangements.

There is no yearly subscription or automatic renewal.

If we offer seasonal Christmas light installations the following year, a new quotation and booking will be required.

Storage does not guarantee a future installation date, service availability or renewal price.

8. FREE Estate Window-Clean Bonus

During our Christmas promotion, 8 qualifying homes in the same estate must confirm their Christmas light bookings and pay their required deposits to unlock the FREE estate bonus.

Once this happens, every participating qualifying home receives a FREE front exterior window clean, including frames and seals.

What the Bonus Includes

• Front exterior windows.

• Window frames and seals.

Rear windows and other cleaning services are not included unless separately agreed.

We use a purified-water cleaning system and require access to a suitable outside tap.

How to Claim Your Bonus

Simply request your Christmas lighting booking and spread the word to your neighbours!

We'll track confirmed bookings in each estate.

Once eight qualifying homes have confirmed bookings and paid their deposits, we'll notify participating households that the bonus has been unlocked.

Each household must have its own qualifying booking. An enquiry alone does not count.

If a booking is cancelled before the eight-home requirement is satisfied, it no longer counts towards the total.

We'll arrange the free window clean for a mutually agreed date.

The bonus has no cash alternative.

9. Cancellations & Refunds

We understand that plans sometimes change.

If you need to cancel, please contact us as soon as possible.

Your Legal Cancellation Rights

For bookings agreed online, by WhatsApp or through other distance-selling methods, you will generally have a legal 14-day cancellation period starting when the contract is agreed, subject to applicable exceptions.

Some contracts concluded following unsolicited visits to a customer's home may have a longer cancellation period.

If you expressly request that we begin providing a service during an applicable cancellation period, we'll explain any payment consequences and obtain any legally required requests or acknowledgements before work begins.

We'll honour any cancellation and refund rights provided under Irish consumer law.

Cancellations Outside Your Legal Cancellation Period

If you need to cancel after your statutory cancellation period has expired, please contact us as early as possible.

We may apply a reasonable, proportionate cancellation charge where permitted by law, taking account of losses directly caused by the cancellation.

We won't automatically keep your entire deposit or apply a fixed cancellation penalty.

Any refund due will be processed in accordance with your legal rights and the agreed booking arrangements.

Financial Difficulties

If you're experiencing genuine financial difficulties, please get in touch.

We understand that circumstances change and are happy to consider waiving cancellation charges or providing a full refund where possible.

You don't need to provide sensitive financial documents to ask us for help.

If We Cancel

If we cannot complete your booking and you're unable to agree to an alternative arrangement, we'll provide the appropriate refund in accordance with your consumer rights.

How to Cancel

Contact us by:

WhatsApp: 089 610 1723

Email: iliya.e@ema-digital.com

You can use any clear statement telling us you wish to cancel. Where statutory withdrawal rights apply, you may also use the cancellation form provided with your booking information.

10. Access, Safety & Property Care

Please provide suitable access to the areas required for installation, maintenance and January removal.

Let us know in advance about any damaged surfaces, access restrictions or safety concerns.

Please don't move, modify or interfere with the rented lights without contacting us.

We aim to complete all work with reasonable care and skill.

If you believe our work has caused damage or hasn't been completed properly, please contact us so we can investigate and provide an appropriate remedy.

Nothing in these terms excludes liability where doing so would be unlawful.

11. Privacy & Property Photos

We may request your contact details, property address and photographs of your home to prepare quotes and manage installations.

Your information is handled in accordance with The Splash Lads Privacy Policy, available on our website.

Sending us a photo of your property does not automatically give us permission to use it in advertising.

12. Your Consumer Rights

Our services are provided in accordance with applicable Irish consumer protection law, including the Consumer Rights Act 2022.

Nothing in these Terms & Conditions removes or limits your statutory consumer rights.

13. Contact Us

The Light Lads by Splash Lads

Operated by: Iliya Emami, trading as The Splash Lads

Phone: 089 610 1723

Email: iliya.e@ema-digital.comEmail: iliya.e@ema-digital.com